I keep up with as much news as I can that's related to the U.S. airline industry. My wife and I have a favorite that we use (and a #2), neither of which is United.
The New York Times reported on Aug. 11 that United's pilots union has asked CEO Glenn Tilton to find another gig. Here's a link to the article.
The pilots union is complaining bitterly that under Tilton's command, United has become "a shell of its former self."
I flew United to Japan seven years ago. It was my first trans-Pacific flight (and it was four months before the September 11 attacks). It was a pleasant experience.
Fast forward a few years. I recently flew United to Germany, and I have to say that I wasn't as impressed this time around. We arrived in Switzerland late and I missed my connection to Berlin. I didn't sense a whole lot of positive energy from the staff, and the airplane was older and didn't offer the type of amenities to which I've become accustomed.
I had a similar "not so great" experience with another United flight to Washington, DC. I got bumped from my flight back home and had to be rerouted to Huntsville (my parents had to drive me back to Birmingham to get my car). I got a voucher for a free flight, but I'm seriously considering not using it.
Do you have a similar experience? Or are you a United loyalist? Let us know by posting a comment below.
Butler
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